RosedeBiboun is taking a short break
Reviews
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Lili on Jul 8, 2020
5 out of 5 starsAs in previous years we have chosen the kits of the instit for the end of the school year! Perfect creation, neat delivery in short we love. Here we are a fan of the work of Rose de Biboun :) Fan we are, faithful we will stay! Beautiful summer;)
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Lili on Jul 8, 2020
5 out of 5 starsBY-FACT! As the last 2 years, for the end of the school we opted for the kits of the instit! Rose de Biboun's creations hit the mark every time! Careful delivery and impeccable work! Faithful we will remain so:D
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Floriane on Jun 18, 2020
5 out of 5 starsPerfect as usual! Stamps of great finesse, superb box and small note attached to the package! You can order with your eyes closed!
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Corine on May 21, 2020
5 out of 5 starsReally great, I use stamps to customize my shipments. The result is top, I recommend.
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Jackie on May 14, 2020
5 out of 5 starsSo pretty, I am not disappointed with my purchases! I'm going to advertise.
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Jackie on May 14, 2020
5 out of 5 starsThank you, it's delicate, charming, this box is beautiful <3
Shop policies
Rose de Biboun reserves the right to modify or adapt all or part of the GTC at any time. The customer is therefore invited to consult the GTC before any order.
Rose de Biboun is the creator of hand-engraved stamps and stamp boxes.
Everything is handmade with the utmost care and thoroughness. The slight differences that can be between two identical products result from an artisanal and tailor-made creation as well as the use of materials and tools with specific characteristics over which Rose de Biboun does not always have a grip.
The photographs of the creations are as faithful as possible but can not ensure a perfect similarity with the product, especially with regard to the colors.
Any order of product in stock is firm and final from:
- the validation of the GTC by the customer
- its agreement on the thing, its price and the related costs (shipping costs, packaging, etc.)
- the payment of the entire order.
1- Personalized / tailor-made creations
Any personalized and tailor-made creation order takes place according to the steps detailed below:
1-1 The client does not have a visual or the visual must be modified.
From the customer's first request, Rose de Biboun sends him an estimate of the preliminary work to be carried out and requests the payment of a deposit for the stage of creation or modification of the visual to be engraved.
The visual is created for the purpose of engraving a stamp and not for computer use of it. The parties will be able to agree on the use of the drawing in different computer forms.
The sum thus received by Rose de Biboun includes in whole or in part the payment of the work to be done to create a logo, wedding stamp design, etc. or modify an existing visual. It also includes in whole or in part a deposit on the engraving phase of the visual and transformation into a stamp (see 2)
The photos and scan of the drawings are sent by email, accompanied by a precise description of the measurements and all characteristics useful for the understanding of the creation. There may be multiple email exchanges during this step.
The phase of creating or modifying a visual ends with the establishment of a precise quote for the hand engraving and wood assembly of the stamp(s).
1-2- The customer already has a visual.
Any visual submitted to quotation must be free of rights or be established in compliance with intellectual property.
Rose de Biboun does not engrave drawings, logos or others resulting from licensed trademarks, in particular.
1.2.1 - Agreement on the creation and its price
Once the visual is stopped, its dimensions specified, the quote is validated by the customer with the mention "good for agreement". He is solely responsible for the written mentions and will have to carefully check that no shell is present.
1.2.2 - Payment and registration
Payment can be made via Etsy or by PayPal or by check or bank transfer.
The order is firm and final from the receipt and collection by Rose de Biboun of the payment of the total amount of the order (including the price of the engraving, packaging and port).
The registration of the order is carried out at the time when the payment of this amount is effective. An email confirming this registration is sent to the customer by Rose de Biboun.
The deadlines will have been specified in the quote and are in principle 6 weeks from full payment. A payment in instalments can be made with the agreement of both parties. The order will then be definitively registered at the time of the last collection.
Accepted payment methods
Returns & exchanges
Cancellations
Payment
The price of the creations is established in euros € and includes all taxes. It does not include any packaging costs as well as shipping costs.
Rose de Biboun reserves the right to modify its prices at any time, it being understood however that the price appearing on the product sheet on the day of the order will be the only one applicable to the customer.
The creations remain the property of Rose de Biboun until full receipt of the order by Rose de Biboun.
2.1- Urgency
Any order placed by the customer and to be made and delivered within a period of less than or equal to 7 days will be accompanied by a supplement. The amount of this supplement will be evaluated according to the technical characteristics or the number of stamps to be engraved.
This is not a deposit on the order but a supplement payable prior to any beginning of engraving.
2.2 Terms of payment
The customer can choose his payment method:
- via the ETSY website
- by hand in "liquid"
- by cheque
- by bank transfer
- by regulation PayPal
This choice is fixed by exchanging email (or mp on facebook & instagram) between Rose de Biboun and the customer or directly on the ETSY platform.
Shipping
Delivery is made to the address established by the customer during exchanges with Rose de Biboun. It is possible to send the order directly to the customer or another recipient (in case of gift).
The shipment is ensured by La Poste et Rose de Biboun can not be held responsible for failures, malfunctions and delays of this carrier. If Rose de Biboun is in no way responsible for damage, loss or theft by La Poste. or other provider of the orders sent, it will endeavor to best meet the expectations of the customer.
The rates applied for order shipments are the postal rates in force
www.laposte.fr/Particulier/Consulter-nos-tarifs/Tarifs-Courrier
The choice of the shipping method is made in accordance with the customer's wishes. However, Rose de Biboun declines all responsibility in the event of a different choice of the recommended shipping method.
Any order of less than 60 € will be mailed in Letter Followed for the France and the World. Beyond that, the shipment will be made by registered colissimo with acknowledgment of receipt. An insurance amount will be calculated according to La Poste's rate and added to the basic amount to insure the most important shipments.
The terms of sending will be detailed in the quote.
The agreement on these will be made by the customer via the acceptance of the quote.
Additional policies and FAQs
The personal information collected during an order is essential for its proper realization as well as its routing.
In accordance with the Data Protection Act of 6 January 1978, the customer has the right to access and modify his personal information. This right can be exercised by email to rosedebiboun [!at] gmail.com.