RosedeBiboun

Stamp engraver by hand. Creator of Boxes.

Agde, France

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Note from shop owner L'Eshop est fermé.
Retrouvez-moi sur rosedebiboun.fr
Merci !

Note from shop owner

Last updated on Aug 4, 2022

The Eshop is closed.
Find me on rosedebiboun.fr
Thank you!

Rose de Biboun

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Rose de Biboun

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About RosedeBiboun

Sales 345
On Etsy since 2013

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Shop members

  • Rose de Biboun

    Owner, Artisan D'Art Graveuse Illustratrice

Shop policies

Last updated on May 19, 2022
These General Terms and Conditions of Sale (GTC) apply to all orders placed between any natural or legal person and Rose de Biboun, live or by phone, on Rose de Biboun's Facebook page, via her rosedebiboun email [!at] gmail.com, by Instagram, ETSY or through her blog.

Rose de Biboun reserves the right to modify or adapt all or part of the GTC at any time. The customer is therefore invited to consult the GTC before any order.

Rose de Biboun is the creator of hand-engraved stamps and stamp boxes.
Everything is handmade with the utmost care and thoroughness. The slight differences that can be between two identical products result from an artisanal and tailor-made creation as well as the use of materials and tools with specific characteristics over which Rose de Biboun does not always have a grip.

The photographs of the creations are as faithful as possible but can not ensure a perfect similarity with the product, especially with regard to the colors.

Any order of product in stock is firm and final from:

- the validation of the GTC by the customer
- its agreement on the thing, its price and the related costs (shipping costs, packaging, etc.)
- the payment of the entire order.

1- Personalized / tailor-made creations

Any personalized and tailor-made creation order takes place according to the steps detailed below:


1-1 The client does not have a visual or the visual must be modified.

From the customer's first request, Rose de Biboun sends him an estimate of the preliminary work to be carried out and requests the payment of a deposit for the stage of creation or modification of the visual to be engraved.

The visual is created for the purpose of engraving a stamp and not for computer use of it. The parties will be able to agree on the use of the drawing in different computer forms.

The sum thus received by Rose de Biboun includes in whole or in part the payment of the work to be done to create a logo, wedding stamp design, etc. or modify an existing visual. It also includes in whole or in part a deposit on the engraving phase of the visual and transformation into a stamp (see 2)

The photos and scan of the drawings are sent by email, accompanied by a precise description of the measurements and all characteristics useful for the understanding of the creation. There may be multiple email exchanges during this step.

The phase of creating or modifying a visual ends with the establishment of a precise quote for the hand engraving and wood assembly of the stamp(s).


1-2- The customer already has a visual.

Any visual submitted to quotation must be free of rights or be established in compliance with intellectual property.

Rose de Biboun does not engrave drawings, logos or others resulting from licensed trademarks, in particular.

1.2.1 - Agreement on the creation and its price

Once the visual is stopped, its dimensions specified, the quote is validated by the customer with the mention "good for agreement". He is solely responsible for the written mentions and will have to carefully check that no shell is present.


1.2.2 - Payment and registration

Payment can be made via Etsy or by PayPal or by check or bank transfer.

The order is firm and final from the receipt and collection by Rose de Biboun of the payment of the total amount of the order (including the price of the engraving, packaging and port).

The registration of the order is carried out at the time when the payment of this amount is effective. An email confirming this registration is sent to the customer by Rose de Biboun.

The deadlines will have been specified in the quote and are in principle 6 weeks from full payment. A payment in instalments can be made with the agreement of both parties. The order will then be definitively registered at the time of the last collection.

Accepted payment methods

Paypal Visa Mastercard Discover Apple Pay Klarna Giftcard
Accepts Etsy Gift Cards and Etsy Credits

Returns & exchanges

See item details for return and exchange eligibility.

Cancellations

Cancellations: not accepted

Please contact the seller if you have any problems with your order.

Payment

2. Prices

The price of the creations is established in euros € and includes all taxes. It does not include any packaging costs as well as shipping costs.

Rose de Biboun reserves the right to modify its prices at any time, it being understood however that the price appearing on the product sheet on the day of the order will be the only one applicable to the customer.

The creations remain the property of Rose de Biboun until full receipt of the order by Rose de Biboun.

2.1- Urgency

Any order placed by the customer and to be made and delivered within a period of less than or equal to 7 days will be accompanied by a supplement. The amount of this supplement will be evaluated according to the technical characteristics or the number of stamps to be engraved.

This is not a deposit on the order but a supplement payable prior to any beginning of engraving.


2.2 Terms of payment

The customer can choose his payment method:

- via the ETSY website
- by hand in "liquid"
- by cheque
- by bank transfer
- by regulation PayPal

This choice is fixed by exchanging email (or mp on facebook & instagram) between Rose de Biboun and the customer or directly on the ETSY platform.

Shipping

3- Delivery and shipping times

Delivery is made to the address established by the customer during exchanges with Rose de Biboun. It is possible to send the order directly to the customer or another recipient (in case of gift).

The shipment is ensured by La Poste et Rose de Biboun can not be held responsible for failures, malfunctions and delays of this carrier. If Rose de Biboun is in no way responsible for damage, loss or theft by La Poste. or other provider of the orders sent, it will endeavor to best meet the expectations of the customer.

The rates applied for order shipments are the postal rates in force
www.laposte.fr/Particulier/Consulter-nos-tarifs/Tarifs-Courrier

The choice of the shipping method is made in accordance with the customer's wishes. However, Rose de Biboun declines all responsibility in the event of a different choice of the recommended shipping method.

Any order of less than 60 € will be mailed in Letter Followed for the France and the World. Beyond that, the shipment will be made by registered colissimo with acknowledgment of receipt. An insurance amount will be calculated according to La Poste's rate and added to the basic amount to insure the most important shipments.

The terms of sending will be detailed in the quote.

The agreement on these will be made by the customer via the acceptance of the quote.

Additional policies and FAQs

Protection of personal data

The personal information collected during an order is essential for its proper realization as well as its routing.

In accordance with the Data Protection Act of 6 January 1978, the customer has the right to access and modify his personal information. This right can be exercised by email to rosedebiboun [!at] gmail.com.